·5 min read
The Status Page Checklist: 12 Things to Have Ready Before the Next Incident
Twelve operational checks for a public status page that will hold up in a real outage, from custom domains and subscribers to redundant hosting.
status-pages
Articles tagged "status-pages".
·6 min read
Incident Communication Templates: Exactly What to Say at Each Stage of an Outage
Eight copy-ready status page and customer update templates for investigating, identified, monitoring, resolved, maintenance, and proactive notices.
·3 min read
How to communicate during an outage without making it worse
When your service is down, silence is worse than the outage. How to communicate during an incident in a way that keeps customer trust.
·2 min read
What a status page is actually for
A status page is not a dashboard for you. It is a trust tool for your customers, and it only works if it tells the truth when the truth is inconvenient.
·6 min read
What Happens to Your Status Page When Your Product Goes Down?
If your status page shares fate with your product, customers hit a browser error when they need an update most. Host it independently and test that path.