Workspace billing explained in plain terms

Pricing pages are where most monitoring tools get confusing. Per monitor, per check, per seat, per location, with overage charges that show up later. We wanted Vigiles billing to be something you could understand in one read, so we built it around a single unit. The workspace.

What is a workspace

A workspace is the place your monitors, domains, status pages, and incidents live, and it is the thing a plan applies to. Your personal account is separate from it. You sign up, your account is free, and you create a workspace to start monitoring. The plan, the limits, and the bill all sit on the workspace, not on you.

That separation is the whole idea. One person can belong to several workspaces without paying for each one out of pocket, and a workspace can outlive any single member.

Why we bill per workspace

Most pricing models punish you for growing. Add a monitor, pay more. Add a teammate, pay more. You end up doing math before every small decision. Per-workspace pricing removes that. A workspace is a flat price for its plan, and within that plan you use what you need up to the limits, without watching a meter.

It also matches how teams actually work. A workspace usually maps to one thing, a product, a client, a team, or an environment. Billing the workspace means the cost sits with the thing it belongs to, which makes it easy to track and easy to expense.

How it works with more than one workspace

This is where the model earns its keep. You can run as many workspaces as you want, and you pay only for the ones on a paid plan. The rest stay free.

An agency running monitoring for five clients can keep each client in its own workspace, put two of them on paid plans because they need the higher limits, and leave the other three on Free. The bill is two paid workspaces, not one tangled account with everyone's monitors mixed together. A consultant can keep personal projects free and bill a client workspace to that client. The separation is clean, and so is the invoice.

What the plan controls

The plan on a workspace sets its limits, things like how many monitors per domain, how many domains, how often checks run, how many check locations, and how many status pages. When you upgrade a workspace, those limits go up for that workspace only. The others are unaffected, because each one carries its own plan.

If a workspace hits a limit, you have two simple options. Upgrade that workspace, or clean up what you are not using. You will not get a surprise overage charge, because the limits are the limits.

The short version

Your account is free. You pay per workspace, at a flat price for its plan. Run as many workspaces as you like, pay only for the ones that need a paid plan, and keep the rest free. No per-monitor counting, no per-seat math, no overage bills.

Create your first workspace free, with five monitors on one domain, email alerts, and a status page. No credit card required. Or read the full pricing.